CC Pro Website Redesign

Technology

CC Pro is cloud-based contact centre management ... An enterprise software product that will be promoted and sold to businesses who have a contact centre or telemarketing operation that takes and receives significant volumes of inbound or outbound ...

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Overview We are looking for a redesign of the Call Centre Pro website ... Developed on a WordPress CMS, this brand and product (CC Pro) is planned to launch in early October ... Product Proposition CC Pro is cloud-based contact centre management ... An enterprise software product that will be promoted and sold to businesses who have a contact centre or telemarketing operation that takes and receives significant volumes of inbound or outbound ... This is a software product that has been designed and developed by the team at the BDM ... In essence CC Pro is a software solution that allows full management, control and reporting on activity and customer data records for any inbound and outbound call ... The product is proven and fully operational for the contact centre operation for a world leading German car ... With CC Pro managing large volumes of both inbound and outbound customer telephone enquires for customer service, after sales enquires and car service ... Target Audience The initial target audience will be any UK based business that has a requirement to manage significant volumes of inbound or outbound and have a contact centre, telemarketing operation or a team of telephone call ... Website Purpose & Intentions As CC Pro is an enterprise software solution, the intention of the website is very simple and ... Initially to educate the visitors on the ‘WHAT’ – what is the CC Pro product proposition and what are the key headline features, advantages and ... The second is to convert a visitor to request a ‘Product Demo’ via contact form ... Brand Guidelines A full set of brand guidelines have been created for the software developers who have created the UI for the ... These brand guidelines would need to be adhered to for the website design ...   Requirements Our initial requirements are to have four-page templates designed, that will all be responsive and mobile ... The page templates we would require are: • Home page • Product page • Contact Us page • News/ Blog page Design Requirements The theme or tone of the design needs to be modern and ... Focusing the visitor’s attention on the product feature headlines, as the imagery of the CC Pro product will only potentially be screen shots of the software, so we won’t have a product hero ... A clear customer journey, in a step-by-step method would be required to lead the customer to the final and singularly objective of completing a contact form to book a product ... The brand guidelines will formulate the colourways and selected foundation design ... Additionally, the current design gives a good indication or guide of how product features could be ...

See attached marketing brief

See attached brand guidelines

The design brief and brand guidelines that are attached will give a full overview of requirements and branding elements

Every design category has flexible pricing for all budgets. starts at £489.